Over the weekend, I loaded my Airtel line with credit worth Sh3,000. I was hoping that it would last me at least 2 weeks when used concurrently with my Safcom lines.
Using the credit, I then bought some data bundles worth Sh500 to use since I would be on the road away from home Internet. I had noticed that Airtel’s data is substantially cheaper that Safcon, so I thought this was smart. That was on Saturday morning.
Nikapiga maraundi zangu kama na-enjoy Airtel’s data services na the usual WhiteKAPS. No problem with connections or anything.
Jana jioni is when it hit me; kwani hizi bundles hasiiishi? I was in for a shock.
Apparently, ON AIRTEL, WHEN THE BUNDLES YOU HAVE SUBSCRIBED TO GET FINISHED, THEY MIGRATE THEIR DATA SERVICE TO YOUR AIRTIME, WITHOUT NOTICE OR WARNING, and continue to allow you to browse only at a higher fee!
So my credit was down to just Sh267.00 by last evening!!!
What kind of ferked up outlandish thievery is this? Subscription to data should be just that; subscription. If I want to use data say worth Sh200, that should be it. Why should Airtel then migrate the data service to my voice credit WITHOUT WARNING? What then is the use of subscription, a ploy to steal?
With our hated Safcon, when the data package you have subscribed to ends, that’s it. They tell you your data bundles are finished and ask you to subscribe again; they don’t start automatically debiting your credit. IF AIRTEL THINK THIS IS SMART, THEN THEY ARE REAL STUPID. No wonder they have so few clients. Consumers are intelligent and few of us will stand this kind of BS. For now, I’ll stick with Telkom for all data, although I hear the two are merging. If the worst comes to the worst, then let me go back to Safcon; at least they are transparent thieves.
What does the CAK say about this obvious theft anybody?