USB PORTS NOT WORKING WINDOWS 8.1

hello guys. i have a windows 8 laptop that all the usb ports stopped working suddenly…, i can charge my phone through the usb ports but my flash drive, mouse, gaming pad , etc (all input devices through the usb dont work). please help. i have googled but not found any help hope i find assistance here…

[ATTACH=full]94802[/ATTACH]

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:):):):slight_smile:

Is this any help seriusly… i guess this forum haisaidii lemme try elsewhere,

Check your last installed program ,hardware

[ATTACH=full]94805[/ATTACH]this is my usb driver list is there any probem?

Try uninstalling the drivers then reinstall. If you have a Linux live disk you could try booting into it. If it works without problem in Linux then you know it’s a driver problem.

EDIT: When I say reinstall I mean the drivers not the OS. Un-install the drivers and reboot.

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Hauoni kitu port reset failed

ive done this still not working… where can i get manual windows drivers

Only way I can think of is to get them from another computer (same model as yours) using software like Double Driver.

You could try downloading USB drivers from your manufacturers website. I had an issue where external HDD’s would disconnect when transferring huge files. I downloaded USB drivers from HP and it got fixed.

If all fails you could restore it to an earlier date where everything worked OK.

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mine is also hp give me the site

Start here: https://support.hp.com/us-en/drivers

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https://downloadcenter.intel.com/product/65855/Intel-USB-3-0-eXtensible-Host-Controller-Driver

windows 8.1 is the problem rudi 7 ama uhamie 10

windows 8 yote huwa hivi?

If it’s the latest computer generation of computer, OS ndio shida. Upgrade to windows 10. I had a similar case and it worked after upgrading

inakuanga tu na mashida hazieleweki

if i upgrade to windows 10 will i loose my files

Windows 8 yangu inanikulia data kwa laptop… shida inaweza kuwa ni nini…@chifu ?