In some New York restaurants, cashiers appear on video screens to take orders and process payments from a remote location, often the Philippines. These workers are employed by third-party companies like Happy Cashier. Restaurants utilize this setup to cut labor costs amid high rent and inflation.
New York restaurants using remote cashiers
- Sansan Chicken
,
, and
Yaso Kitchen
: Several New York City eateries, including these, have adopted virtual cashiers who work remotely via Zoom.
- How it works: Customers are greeted by a cashier on a large screen at the counter.
- Compensation: The virtual cashiers are based in the Philippines and typically earn around $3 to $4 per hour, in contrast to New York’s local minimum wage.
- Tipping: Customers can still add a tip for the remote employee on the payment screen