Bought tokens kutokea Thursday na naletewa error message kutokea Io siku…nimejaribu kucall customer care all they tell me wame identify error na watatengeneza in a few hrs but mpaka leo hakuna kitu imefanyika. Niko kwa giza sasa. Nani anapitia haya masaibu.
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ndio maana sipendi kunua token kwa paybill
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Kwani kazi ya social media ni gani? Mimi huwa siweki hawa watu, kwanza hio customer care ya Kenya Power hucharge watu when it should be toll free. How does a system keep you on hold for like 10 minutes and they’re charging you for the call?
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After sending them that message on FB, a lady called and told me “Oh, there’s no need for insults, please let’s be civilized when dealing with such issues…bla bla bla” but the important thing is that the issue was solved that very same day.
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Pole mblo
always use the agents
tumia paybill 501200. always works
zero chills were given that day.
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Account number???
Boss,si account number ni meter no. yako…ike nene?
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Sawa kasee
This is gold:D:D:D:D:D.
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Those on Telegram, follow @Kenyapowerbot. Saves me calling about bills/tokens.
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Thanks.
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Me yangu inafuatananga na mpesa msg
Their fb customer service is quite efficient