Why are Kenyan Suppliers So Unprofessional and Unreliable (Rant)

[Omunyambi]

If it is something that makes you a lot of money. Si ikuwe kea stock hata Kama ni moja,ikienda try and get another.

[vipi_sasa]

@kichwakubwa

So 2 days ago I got a call back from an old time customer, a customer thats very important to my business because its a customer that often refers other well paying clients and companies to my business. This particular business is pretty much a niche as there arent many people doing it. We usually source the product from abroad, and sometimes the company goes long periods without doing any business, but when business is done, we make sure to charge a price that fills those gaps.
At that point, I assured my long term client that we’d deliver what she wants, even though we were outsourcing, I made sure to confirm with the supplier that he had the said goods. After doing so several times and assuring the long term client, I promised her wed do the business the coming days (today).
Through the couple of days, my Kenyan supplier assured me he had it, then today, out of the blue, the f*cker tells me “I dont think I have it”
This isn’t the 1st time this has happened, its happened a couple of times, not just with this guy, but other Kenyan Suppliers of different products.
I’m just wondering, why are Kenyan suppliers so Unprofessional, so terrible, so unreliable when it comes to keeping their word? Is it a cultural thing or are they just afraid of admitting that they cant deliver?
Im really confused and pisse off since that cost me so much, I haven’t even contacted my long term clients as I dont even know what to tell her? What do you even say in such a situation after assuring a client?

If you know source of the product ,enquire on pricing mimi nitakupa qoutation ya customs duty,local charges and transport to premise.
Why deal na supplier na uko na all details za product,rest ya logistics from origin to detination i can handle.

[Bratheee]

I am in production and I can tell you our major issue is supply. Kila mara raw material inasumbua. Tried over a year kurekebisha and it’s still hard. The best thing is to be forthright. Mwambie ukweli imekosekana juu ya 1 2 3 alafu umwambie unawork on kurekebisha. Be truthful. That way, you don’t lose business. Usinyamaze. Take the initiative and call right away. Ata ungecall immediately. Usimwogope kwani atakumeza?

[Jimit]

@kichwakubwa

Can’t post here but don’t mind messaging you. About your username, do you deal in electronics? Wholesale?

Hiyo baki tu nayo. If you post here ndo utapata usaidizi haraka.

[J_Blackman]

Be forthright to the client.

I very rarely give guarantees on delivery time to my clients. Always promise a generous time frame and never a specific time and date. Hata client akisema dunia itaisha asipopata on a specific day tell him you are pushing hard and goping to deliver with a time range.

Never ever rely on one supplier or else you are sure to shed premium tears when you ruin your reputation or get blacklisted by your client. I learnt this the hard way. My suppliers are well aware that I have options so even if he’s a friend na hawezi deliver on time nitamwambie roho safi wacha nicheki mbele.

[J_Blackman]

@Jimit

Hiyo baki tu nayo. If you post here ndo utapata usaidizi haraka.

Post it here for all.

[Haiwesekani]

Stop brokering/dropshipping your sorry ass & procure the goods well in advance of due delivery date, then deliver the sheet yourself. There’s nothing to understand, na “sio biashara”. Umefeli & will lose that customer on account of your own myopia, corner-cutting & poor planning. No wonder you brought your gripe here. A business with few & particular clients far & between which proceeds to fail to deliver has dunderheads at it’s helm.

[Thirimaii]

@Titty Twister

SQNY utafunguliwa boot.

Huyo ata akifunguliwa boot asha outlive his usefulness

[sani]

wewe ni broker. umekua middle man mda mrefu. Anza kusource direct kutoka nje ya kenya ama ufunge shop.

[tall_mnyama_everywhe]

Why do you have onw supplier only?? Thats very risky.

[WongNamba]

@Vin Diesel98

In Africa lying is a skill we have perfected. In construction supply its second nature.
I was once supplying sand to a chinese doing a certain stretch of road in Coast. Used to do orders of like 200 tons a week, that is trela tano hivi, enzi za ma nundu za SGS before those AEA morons spoilt the road rutting party.

So one day the kamchina calls me out of the blues. He quadruples the order in a heartbeat and says that he plans to close a section of road, so he will be needing 1000 tons of Malindi sand in that weekend; thats in the next 4 days so he can concrete a drift within the weekend and have the road open by Monday.

Ako na invoice zangu outstanding, for like 600k. I ask him to pay iyo 600k cash so that I get money to mobilize other truck owners, he says I first bring the 1000 tons he needs ndio alipe zote pamoja.

Slant eyed fvcker.

I’m all drained, sina pesa kabisa. Have exhausted all my lines of credit, ata pesa ya kueka jalopy maguta ni kubambanya. I stalled the mongoloid for 3 straight days, trying to look for a viable option. On the Fri before the weekend, i bluntly told him that if there is no money there can come no sand. Kajamaa kalijam mpaka kakavunja kioo ya gari yangu.

Sometimes clients expect suppliers to perform magic ama?

ghaseer Ahsante hapa kuna lesson

[bra_bra_cupship]

@Vin Diesel98

In Africa lying is a skill we have perfected. In construction supply its second nature.
I was once supplying sand to a chinese doing a certain stretch of road in Coast. Used to do orders of like 200 tons a week, that is trela tano hivi, enzi za ma nundu za SGS before those AEA morons spoilt the road rutting party.

So one day the kamchina calls me out of the blues. He quadruples the order in a heartbeat and says that he plans to close a section of road, so he will be needing 1000 tons of Malindi sand in that weekend; thats in the next 4 days so he can concrete a drift within the weekend and have the road open by Monday.

Ako na invoice zangu outstanding, for like 600k. I ask him to pay iyo 600k cash so that I get money to mobilize other truck owners, he says I first bring the 1000 tons he needs ndio alipe zote pamoja.

Slant eyed fvcker.

I’m all drained, sina pesa kabisa. Have exhausted all my lines of credit, ata pesa ya kueka jalopy maguta ni kubambanya. I stalled the mongoloid for 3 straight days, trying to look for a viable option. On the Fri before the weekend, i bluntly told him that if there is no money there can come no sand. Kajamaa kalijam mpaka kakavunja kioo ya gari yangu.

Sometimes clients expect suppliers to perform magic ama?

huyu ni cheap client.

something drained him, na contract lazima aliistrain below the real working budget ndio aipate. so alitaka ukam through amalize alipwe aweze kulipa yote as a compounded payment. that anger can only come from such a scenario. you ruined his imagined payday

[Lordsavegery]

@Vin Diesel98

Kajamaa kalijam mpaka kakavunja kioo ya gari yangu.

then