Toyota Kenya faces lawsuit for faulty buses

Toyota Kenya is facing a major lawsuit after buyers of its buses and trucks moved to court, seeking a stop the sale of its vehicles locally on claims that the buses are faulty.

The joint lawsuit has been filed as a product liability claim by City Star Shuttle Co. Ltd, Beauty Wholesale (K) Ltd, Chania Prestige Shuttle Ltd, Martin Mwangi Njoki, Mungai Kinuthia, Nancy Nyambura Githuku, Peter Kamau Ng’ang’a, Ruth Wangui Korio, Peter Maina Njuguna, Charles Njoroge Ng’ang’a, and George Nguku Njihia.

They claim the vehicles supplied by Toyota Kenya’s local dealer, Nairobi Hino, developed serious mechanical problems a few months after purchase.

One particular Toyota brand, the Hino FC500, is said to have developed fatal engine and overheating problems, brake system failures and chassis cracking, even before expiry of their warranties.

“No brand new vehicles develop such a multiplicity of problems resulting in total grounding, even lack of spare parts replacement, without a manufacturer’s defect. Toyota Kenya had capped the warranty at 100,000 kilometres or 36 months, whichever was earlier,” argue the buyers in their court filing.

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Toyota is yet to respond to the case, which comes up for hearing today before Justice Francis Tuiyott, who on Wednesday certified the matter urgent and ordered the buyers to serve the vehicle manufacturer with the suit papers.

Nairobi Hino Ltd took back the buses and trucks for repair, but in some cases, such as that for Mr Mwangi, the buses have not been released for lack of replacement parts, yet Tsusho Capital Kenya Ltd, financing the purchase of the public service buses, still demands the settlement of the loans.

The buyers have also sued the Kenya Bureau of Standards and Tsusho Capital Kenya, a financier affiliate of Toyota Kenya.

Lawyer Harrison Kinyanjui for the vehicle owners says the loans under the asset financing facility agreement the buyers took with Tsusho Capital Kenya and other financiers for the purchase of the Hino FC500 model truck and PSV buses have escalated and piled up, as they were originally purchased to be cargo haulage and public transport vehicles, with regular income to repay the debt, but now bring no income.

“Since the inability of Toyota Kenya, and Nairobi Hino Ltd, to resolve these patent engine problems with the Hino FC500 model has made the vehicles’ commercial viability totally impossible, the resultant grounding of these PSV buses has thus triggered a default with Tsusho Capital Kenya, which it has become deaf to, totally against the principles of equity,” says lawyer Kinyanjui in court documents.

The buyers complain that Toyota Kenya demanded millions in repair costs yet the trucks and the PSV buses had done less than 20,000 kilometres, under warranties.

TL;DR

[ul]
[li]Toyota Kenya is accused of selling vehicles with ‘fatal’ engine problems and brake system failures.[/li][li]One particular Toyota brand, the Hino FC500, is said to have developed fatal engine and overheating problems, brake system failures and chassis cracking, even before expiry of their warranties.[/li][li]The buyers complain that Toyota Kenya demanded millions in repair costs yet the trucks and the PSV buses had done less than 20,000 kilometres, under warranties.[/li][/ul]

http://mobile.nation.co.ke/business/Toyota-Kenya-major-lawsuit-faulty-buses/1950106-3952296-neuhtl/index.html

I’ve heard a lot of people complaining about the Hinos, that they are not as good as those of old were. Kumbe it was this serious.

Yap. Especially the issue of brakes and chassis. Most prevalent. On your next visit to town observe sth about the Hino buses: hata zile mpya zimejaa madent hapo mbele. Mambo na brake failure.

I’ve always wondered why even these nganyas from Hino don’t last as long as Isuzu. I always attributed it to the usual unruly driving and treating laws like suggestions.

Kenyans should get more into this class action lawsuits, things will definately get done . Imagine drivers getting together to sure NTSA or KURA for bogus unmarked roads !

Hee! Everyone is a fake Siku hizi! I remember reading an article here still on Toyota , fitting new cars with old engines , this is how the car in front of you will stop being a Toyota , Other companies should capitalize on this , maybe that way Toyota will begin to behave

Hiyo ya fitting ‘old’ engines was a hoax though. Whenever they’re unveiling a new model, there almost always is an overlap in the engines used.

Don’t worry. Bado ziko na resale value

:D:D:D

Do we have any lemon laws in Kenya?
https://en.wikipedia.org/wiki/Lemon_law

I think even Ashok Lyland should be investigated. They screwed me up for lack of spares.

How exactly?

My tip per had an accident whereby the cabin got serious damages. It stayed in the garage for 3 months wakidai they don’t have spares. The bank was on my back and had to give it back to them wa auction as it is.

Iza

:eek::eek::eek: Boss hiyo si ni stress tupu.

wuehh, hapa naona kitunguu kitapotea. Ama ni smear campaign ya GM?

Wah! Izza sana maze.:frowning:

How so? Things like bent chassis cannot surely be fabricated. Kwanza in a school bus! Au waya sema hao watoto ni wazito?

Hino is a piece of shit fromy experience. Shida kila saa

Share those experiences bana. There once was a talker here looking for opinions on the various light trucks available in the local market.