Have you ever experienced this kind of customer? The kind that make you start having a headache the minute they walk into your shop? Yaani sumbua, they believe they should not just give you their money in a straightforward transaction. No sir, you will work for this money. You will explain the same concept to them more than once, only for them to act like they’ve never come across such a thing before. Seriously, does this person mean to say they can’t navigate the jumia site, ama they’re just trolling? I would understand a senior citizen asking such annoying questions, but someone in their late 20s/early 30s jameni?
There are some that I see walking in, then I remember the stress they gave me the last time they were in my shop, and I just tell them I don’t have whatever they’re looking for. Potelea mbali na hayo mapeni yako, my peace of mind is more important. Abeg.
And here I thought I was the only one who sells “hakuna”. Kuna gharsia inakupatanga yaani… Unauliza God kunaenda aje, mbona asiende place ingine. Alafu hizo jinga zina tabia ya kuja ukifungua job tuu hivi. Kukuwekea swara. And they want so much attention it’s annoying.
There’s this idiot about a week ago aliniletea mdomo na ile ujinga ya " you know, I can always take my business elsewhere" he he, angejua venye mi huomba daily asiwahi rudi, hangeongea hivyo. So the response was “thank you for your little input into my business, but it’s negligible”
Mimi kuna NUN alikuja nimuuzie stuff, kwanza masharti,kufunguanisha vitu tena akaanza kucomplain poor customer care…sijui anauliza stuff ni za china sijui wapi manual…sijui hamna za US ama Germany…nikamwambia kama unataka za uko itabidi uendee majuu nikamwambia simuzii, ilibidi atii na kunyenyekea.hao ni wale ma customer akibuy kitu kutoka kwako na hajui kutumia utaregret.they call even middle of the night to ask for assistance.
Lakini pia kuna wafanyi biashara wegine meffi.Anakuuzia kitu,kidogo unagundua haina components zingine,ukimuuliza ako zile za naweza kurudishia doo yako.Next morning ananipata kwa duka yake na machine yake imbo.Kwani warranty huwa ni ya nini?
