Registering on TIMS, please help

When I enter my serial number TIMs inasema sitambuliki… what to do now experts?

Do you have a new ID (new generation ) ?

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Yep…but I am using the old ID serial number

Thats where you are getting it wrong , please use the serial number on the new ID. Thank me later

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Kama I’ve lost the new ID, kuna ujanja?

The system will only accept the ‘‘newest’’ serial as per the ID records.

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Shait. Is there someone who can check for me?

So if I have never applied for the new generation id can I still register on TIMS

Yes you can .The new generation ID serial number supersedes the old one once you get a replacement.

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Tuma 3k… Niku sort… Ebu ingia inbox… Nina mchamaa hapo upper hill

In my case, even with a new generation ID serial number I got the same error. I had to visit ntsa upper hill nikawacha photocopy of ID. I was able to register when I tried a few hours later.

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It is not your fault. This happens if you have lost and replaced your ID card. The recent ID serial may not have been updated.
You can do either of the following:

  1. Visit Huduma centre, ask the ID guys to give you the serial numbers of your previous IDs.
  2. Go to NTSA offices, they will clear the error
  3. There are some guys in some cyber cafes who can call someone somewhere and help you register. But this will come at a good fee.

Personally, I used no. 1, and it worked.

Have got a new ID and am trying inserting the new serial number but can’t be recognised.

I have the same problem kindly assist…I made replacement of ID but cant remember the serial I registered with

I visited today huduma center an I was told to go to ntsa,was given , direction to get kra pin plus I’d then they resolve the error but it’s not working need your assistance plz?