E-citizen

I paid passport renewal using my foreign debit card few days ago but the invoice status is still not paid. I cannot download my application and present it in Paris or Berlin.
I have tried contacting them but all in vain. I have tried twitter, email, facebook, calls, nothing.
Anyone working there? Kindly assist. Will send some euros.

Think you’ll have to wait for the cash to clear.Give it a week at most.

ecitizen customer care is the worst in this country

niaje midget

Hakuna mpesa huko? Paid jana and Leo presented papers nyayo let’s just say I wasted this day

They said they accept debit card. Safaricom deactivated my sim card. I never used it.

I paid nine days ago.

Kama ungekua mjanja , ungetumia doh a person you trust akulipie na mpesa her at home. I did for my bro inlaw kila kitu juu majuu ilikuwa inamtatiza.

Thanks. I will have to forgo the 75 euros that I had paid.

Boss nataka kubebewa kwa cockpit.Fanya mpango

How did you solve this problem?

I contacted the Kenyan embassy in France, i think they helped. I knew a friend of a friend who had contacts to the ecitizen.