Anyone here who works for safaricom customer care

Anyone? Or you know someone who works there?

Sema shida yako,kwanza

Yes. But kama ni mambo na simcards wacha tu.

Unnecessary Mpesa reversal leading to it’s blocking

Pia mimi niko na the same problem on my Till Number. People can now get goods, pay via Mpesa and on Sunday, when the whole company is not working start a reversal! Monday morning the amount has been reversed.

Incase upate mtu atakusort kindly let me know

till number and pay bill can be reversed?