Unable to Connect Using Windows

I have OpenVPN integrated with my Linksys WRT 1900AC wireless router. When I try to connect using Windows I keep getting errors and cannot connect. I am able to connect using iOS though.

I suspect the version of OpenVPN my router is using is too old or something like that.

Does anyone else have this problem and is there a solution?

Try contacting the service

We are a Meraki shop, and Windows VPN caused us many problems. There are several problems with disconnects and other issues; the device simply spins and never connects or disconnects. Instead, we instruct customers to connect using a shortcut to rasphone.exe. By doing this, we have connection problems far less frequently. The only problems we occasionally have are when a user loses connection to their VPN for an unknown cause and cannot reconnect. Windows displays an error message about the VPN connection not responding. Still, the user’s best paid proxy needs to be restarted to “free up” the connection that wasn’t properly closed.